Privacy policy
Last updated: July 3, 2025
A&J eStore operates this website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide our customers with an exceptional shopping experience. The site is powered by Shopify, which helps us deliver these Services effectively.
This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit, use, make a purchase, or engage in other transactions through the Services, or when you communicate with us.
In the event of any conflict between our Terms of Service and this Privacy Policy, the terms of this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of your information as outlined in this Privacy Policy.
Personal Information We Collect or Process:
When we refer to "personal information," we mean any information that identifies, relates to, describes, or can reasonably be linked to you or another individual. This does not include anonymized or de-identified information that cannot reasonably be used to identify you.
We may collect or process the following categories of personal information—along with inferences drawn from them—depending on how you interact with our Services, your location, and as permitted or required by applicable law:
Contact Information: This may include your name, mailing address, billing and shipping addresses, phone number, and email address.
Financial Information: This includes payment details such as credit or debit card numbers, financial account information, transaction data, form of payment, and payment confirmations.
Account Details: Such as your username, password, security questions, preferences, and any account-specific settings.
Transaction Information: Including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your purchase history.
Communications: Any details you provide when communicating with us, such as customer service inquiries or feedback.
Device Information: Information about the device, browser, or network you use to access the Services, including your IP address and other unique device identifiers.
Usage Data: Information about your interactions with the Services, such as the pages you visit, the time and duration of your activity, and navigation patterns.
Sources of Personal Information:
We may collect personal information from the following sources:
Directly from you: When you create an account, use or access the Services, communicate with us, or otherwise voluntarily provide your personal information.
Automatically through the Services: When you interact with our website or use our products and services, we may collect information from your device through cookies and similar tracking technologies.
From service providers: When we engage third-party vendors or service providers to support our business operations, they may collect or process your personal information on our behalf.
From partners or other third parties: Including marketing partners, analytics providers, or other entities with whom we collaborate.
How We Use Your Personal Information:
Depending on how you interact with us and the specific Services you use, we may use your personal information for the following purposes:
To Provide, Personalize, and Improve the Services:
We use your personal information to deliver and support the Services, including:
--Fulfilling our contractual obligations to you (e.g., processing payments, completing orders, arranging shipping, managing returns and exchanges).
--Creating and managing your account, remembering your preferences, and sending account-related notifications.
--Enabling features such as product reviews and wishlists.
--Recommending products based on your interests and past purchases.
--Enhancing and personalizing your shopping experience and improving the functionality and performance of the Services.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including to send you communications via email, text message, or postal mail about our products, services, offers, and promotions. We may also use your information to display targeted advertisements on our website or third-party platforms, based on your past purchases, items added to your cart, browsing behavior, or other interactions with the Services.
Security and Fraud Prevention
We use your personal information to authenticate your account, ensure a secure shopping and payment experience, and detect, investigate, and address potential fraudulent, illegal, unsafe, or malicious activity. This includes actions taken to protect public safety and safeguard the integrity of our Services.
If you choose to register for an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or any other access details with others.
Communicating with You
We use your personal information to provide customer support, respond to your inquiries, deliver effective and personalized services, and maintain our ongoing relationship with you.
Legal Compliance and Obligations
We may use your personal information to comply with applicable laws and regulations, respond to lawful requests or legal processes (including those from law enforcement or government authorities), participate in civil discovery, actual or potential litigation, or other legal proceedings, and to enforce or investigate possible violations of our terms, policies, or legal rights.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate business purposes, in accordance with this Privacy Policy. These circumstances may include:
With Shopify, vendors, and service providers: We share information with trusted third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.
With business and marketing partners: We may share information with our marketing and advertising partners to deliver personalized content and targeted advertising. For example, we work with Shopify and other partners to provide advertising based on your online activity across different websites and merchants. These third parties may use your information in accordance with their own privacy policies. Depending on your location, you may have the right to opt out of this type of data sharing. You can exercise that right [here].
With your consent or at your direction: We may disclose your personal information when you ask us to do so or consent to such sharing—for example, to complete a product shipment, or when you use social media widgets, login integrations, or other third-party features.
With our affiliates or corporate group: We may share personal information within our family of companies for internal business purposes, such as customer support, service optimization, and marketing.
For legal, compliance or business reasons: We may disclose your information in connection with a business transaction (such as a merger, acquisition, or bankruptcy), to comply with legal obligations (e.g., subpoenas, court orders, or regulatory requests), to enforce our Terms of Service or other policies, or to protect and defend the Services, our rights, users, or others.
Relationship with Shopify
Our Services are hosted by Shopify, which collects and processes personal information related to your use of the Services in order to support, improve, and enhance your shopping experience. Information you provide through the Services may be transmitted to and shared with Shopify and certain third parties, some of which may be located outside of your country of residence.
To help us protect, grow, and improve our business, we also utilize enhanced Shopify features that draw on data from your interactions with our store, other merchants, and Shopify. In these instances, Shopify is independently responsible for the processing of your personal information, including managing requests to exercise any applicable privacy rights.
For more information about how Shopify uses your personal information and your rights, please refer to the Shopify Consumer Privacy Policy. Depending on your location, you may also exercise your rights through the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may contain links to websites or other online platforms operated by third parties. These sites are not owned, controlled, or affiliated with us, and we encourage you to review their privacy policies, security practices, and terms of use before interacting with them.
We are not responsible for the privacy or security of third-party websites, nor do we guarantee the accuracy, completeness, or reliability of any information found on those sites. Any information you provide in public or semi-public areas, including content shared on third-party social media platforms, may be visible to other users of the Services and/or those third-party platforms and may be used by us or others without restriction.
The inclusion of any third-party links does not imply our endorsement of the content, services, or operators of those websites, unless expressly stated on the Services.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from individuals who are under the age of majority in their jurisdiction. If you are a parent or legal guardian and believe your child has provided us with personal information, please contact us using the details provided below so we can delete the information.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share” personal information of individuals under the age of 16, as those terms are defined under applicable privacy laws.
Security and Retention of Your Information
We implement reasonable physical, technical, and administrative measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Information you transmit to us may not be secure while in transit, so we recommend avoiding unencrypted or unsecured channels when sending sensitive or confidential data.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, and enforce our agreements and policies.
Your Rights and Choices
Depending on your place of residence, you may have certain rights under applicable privacy laws regarding your personal information. These rights may vary by jurisdiction, may apply only in specific circumstances, and are subject to legal limitations. In some cases, we may decline a request as permitted by law.
Right to Access / Know: You may have the right to request access to the personal information we hold about you.
Right to Deletion: You may have the right to request that we delete personal information we maintain about you.
Right to Correction: You may have the right to request that we correct any inaccurate personal information in our records.
Right to Data Portability: In certain cases, you may have the right to obtain a copy of your personal information in a portable format and request that it be transferred to another service provider.
Right to Opt Out of Sale or Sharing for Targeted Advertising: Depending on your jurisdiction, you may have the right to opt out of the "sale" or "sharing" of your personal information, or from its use for "targeted advertising" as defined by applicable laws. You can exercise your opt-out rights here.
If you visit our website with the Global Privacy Control (GPC) signal enabled, we will treat it as a valid request to opt out of the "sale" or "sharing" of your personal information for the browser and device used to access the site, based on your jurisdiction. If we can associate your device with a Shopify account, we will apply the opt-out request to that account as well. To learn more about GPC, visit https://globalprivacycontrol.org.
Other than the Global Privacy Control signal, we do not currently respond to "Do Not Track" signals sent by web browsers or devices.
Managing Communication Preferences
We may send you promotional emails from time to time. You can opt out of receiving these communications at any time by clicking the “unsubscribe” link included in our emails. Please note that even if you opt out of promotional messages, we may still send you non-promotional communications, such as those related to your account, transactions, or order confirmations.
You may exercise any of the rights outlined above through options provided within the Services or by contacting us using the details provided below. For information on how Shopify collects, uses, or processes your personal information—and to learn more about your rights in connection with data handled by Shopify—please visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising your privacy rights. In accordance with applicable law, we may need to verify your identity before processing your request. You may also designate an authorized agent to submit requests on your behalf. In such cases, we may require the agent to provide proof of authorization and may also ask you to verify your identity directly with us.
We will respond to all valid requests in a timely manner, as required by applicable law.
Complaints
If you have any concerns or complaints regarding how we handle your personal information, please contact us using the contact details provided below. Depending on your place of residence, you may also have the right to appeal our decision or file a complaint with your local data protection authority.
International Transfers
Please be aware that your personal information may be transferred to, stored in, and processed in countries outside of your country of residence.
If we transfer personal information from the European Economic Area (EEA) or the United Kingdom to countries that do not offer an adequate level of data protection, we will rely on appropriate safeguards—such as the European Commission’s Standard Contractual Clauses or equivalent agreements approved by the relevant UK authority—unless the transfer is made to a country recognized as providing adequate protection under applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal and regulatory obligations. Any updates will be posted on this website with an updated "Last Updated" date. Where required by law, we will also notify you of material changes.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise any of your rights, please contact us at:
Email: andjestore@outlook.com